Yours Sincerely, John and Justine Mapstone October 2012
We would like to thank Simon, Tyrone and the other team members at C&A Johnson for doing such a great job of our new loft conversion. We wanted to find the right company for the job since we were anxious not to damage the fabric or character of our old (~1890) Victorian house. We chose C&A Johnson because at the outset, they gave very careful consideration to what we wanted and gave us much helpful feedback, guidance and advice. Simon, who visited us initially, was closely involved with the project through to completion and was often on site. The 3 month project went without any hitches. The workmen were polite and friendly as well as being very competent and well managed. The children enjoyed meeting them in the morning and we enjoyed seeing how work was progressing from day to day. Simon was always on hand to help cost and arrange minor changes to the initial plan (inevitably there were a few). Our special thanks to Gary and Paul - the team leaders whom we met on a daily basis. The project finished on time and on budget just as promised. We are delighted with our new loft and would have no hesitation recommending C&A Johnson to others.
Mr and Mrs S Felix Sept 2012
Dear C and A Johnson, We are extremely pleased with our loft conversion, After considering a number of firms, we chose C and A Johnson because in our initial meetings they highlighted many issues which would affect the quality and integration of the loft conversion into our home. Compared to other companies we felt confident that a quality job would be done. Throughout the conversion the communication we had with the working team was very high. They kept us updated as to what was happening at each stage including involving us in decisions and choices of finish. The team were first rate, very polite and respectful of our home and privacy, especially considering my wife had our child whilst the loft was being completed. We also liked the payment plan and the fact that work was completed before each payment was made, as you hear so many horror stories! The finished loft is absolutely brilliant, and is exactly what we wanted. The quality of the finish is excellent, as was the support to get the last few snags sorted. Dealing with C and A Johnson has been a pleasure, and we recommend them without hesitation.
Best Regards, Dave and Rachel Woodward June 2012
Dear Tyrone, Please find enclosed final payment of £--- for your invoice no 1889. We would like to thank you, the office staff and your fantastic teams, together you created a great new bedroom in the loft, it looks fantastic and we love it. We would like to express our gratitude to you and your excellent builders, electricians and carpenters; they were all polite, happy and each great at their own jobs. We were worried to begin with what with having so many people in the house especially as it is run as a nursery but the men were brilliant with us, our family and all the children that come here. It also helped that each day they stopped and tidied up any mess made (we miss the singing). We would also like to say we would never hesitate to put forward you name and details to others in the future. Hope you all have a good Christmas and a Happy New Year, keep up the excellent work because as a customer it really makes a huge difference. Best Wishes
Mr and Mrs T Lunn, February 2012
Dear Alan, Simon and Tyrone, We are writing to tell you how happy we are with the refurbishment of our new house which was carried out with speed and efficiency. We were impressed with how Alan got the plans together for the loft conversion with ease and provided a continual dialogue with what had been proposed. The structural work led by Tyrone was carried out during a severe winter yet the team worked on regardless of the cold and ice, working at weekends as well. Simon and Paul and there team then took over the plastering, joinery and fitting work downstairs and we were happy that we had input into the process, and the sourcing of products. The team were always helpful and flexible in approach and the work was done to very high standard. Simon even helped us out with some tricky negotiations and aftercare with window suppliers who supplied good windows but not a good fitting service or customer service. We were also grateful for the recommendation of a friendly and speedy decorator in Matt as an added bonus. Building work can be stressful but you put us at ease, making the whole project go smoothly and professionally. We would therefore have no hesitation in recommending C and A Johnson to other customers. Wishing you a happy Christmas and a good 2012, Best Wishes,
Kevin and Jane McNeill, December 2011
Hello Alan, Hannah and I were delighted with the work your guys did. Probably the best plaster work I have ever seen! All the guys were polite and tidy and always helpful when we needed an answer. I can't remember a more punctual outfit than your crew. 8am every morning without fail. Amazing! I have already recommended your company to three other couples who are friends of ours who are thinking of a loft conversion of some sort. Perhaps you will get a result there. You are most welcome to come around and take some photos of the finished project. Drop me an email when you want to visit and we can fix a date.
Mike Smith, November 2011
Enclosed a cheque for £1000 which is payment of the retainer held from your invoice dated 23 July upon completion of final outstanding snags. We would be grateful if you could forward any outstanding completion (building) certificates to us, if they are now available. We would also like to take this opportunity to thank you for the high quality of the work undertaken by your team. We are delighted with the new bedroom and shower room and were very impressed by the efficiency with which the work was orgainised and carried out. We are happy to provide a reference should you need one. Yours Sincerely,
Graham Jones & Romayne de Fonseka
We are very pleased with our loft conversion, and have now moved into our new Bedroom. We would like to thank everyone for their hard work and effort, even our elderly neighbour commented on how everything was left tidy at the end of every day. Finally, we would like to thank Alan, who reassured us during several visits to our house prior to the conversion and commented that 'you will be pleasantly surprised with the outcome. How right you were!
Paul & Tara Stevens
Just a short note to say thank you for all your hard work carried out to convert our loft. The final completed project and the high quality finishing exceeded our expectations and we can not tell you enough how pleased we are with our new loft rooms. The team's were trustworthy and professional,always ensuring that they cleaned up after the working day, which with young baby in the house was much appreciated. We would not have any hesitation in recommending your services to anyone thinking of having simalar work caried out. Yours Sincerely
Mr C Pascoe
Please find enclosed the full balance for the loft conversion at the above address. We have been thrilled with the transformation, you had a vision, the perfect design and the best team of staff to bring it all to life. It was a pleasure to share our home with you! We are delighted that we opted for the services of C & A Johnson. Yours Sincerely
Jane & Larry Larmen
Please find enclosed a cheque to settle our final statement dated 11th Feb 2010. We would like to say how pleased we are with the completed loft conversion. The whole process was run so smoothly and all involved were extremley helpful, polite and professional. As we have two young children we were greatly impressed with how everyone made them feel part of the project and the work was caried out with the minimum disruption to their existing bedrooms. Even with the problems caused with the snow the conversion still ran to time. We would have no hesitation in recommending C & A Johnson, please feel free to let anyone see our conversion. We looked at one that you had completed before we went ahead and this definitley was a factor in choosing your company after we saw the quality of work and had been able to talk with someone who had experiance working with you. We would be only to happy to do the same. Finally please pass on our thanks to all the professionals involved especially Russ the electrician, who was probably with us longer than expected but carried out the changes and extra work we requested with no fuss. Yours Faithfully
Paul & Alison Gowen
Can I take this opportunity to thank you and your men for an excellent job. The stairs and loft room have transformed the house. C and A Johnson have been professional throughout and the standard of work is excellent. We are delighted with your workmanship and "can do" attitude. I am very happy to recommend the company. Best Regards
John Brooks
Please find enclosed our cheque for £500 in final settlement of your account. We would like to take this opportunity to thank all at C & A Johnson. We have been impressed by your company at all stages of the process, from the initial design, to execution and completion, and our very pleased indeed with the finished loft conversion. We would have no hesitation in recommending C & A Johnson to others considering having work done on their home. Best Regards
Jo and Ken Mc Cormick
Dear Alan and Tyrone. We write to confirm electronic transfer of the final sum due which should reach your account on Monday, if not before. Whilst writing, we'd like to express our satisfaction with the loft conversion. We are very pleased with the end result and impressed with the standard of work. Please pass on our thanks to Dennis and his team. In particular, we were impressed by the speedy and efficient manner with which all unforeseen problems were resolved. We would have no hesitation in recommending C & A Johnson to others. Yours Sincerely
Garry and Liz Crowther
Please find cheque enclosed for final payment of works of £748.25. We would like to say how pleased we are with the new extension. Many people have commented on the high standard of work. Thanks for a great Job! Yours Sincerely
Phil Purnell
As requested please find enclosed a cheque in the sum of £----- as final payment for the conversion of my loft. I would like to take this opportunity of thanking you for such a proffessional job and ask you to pass on my thanks to the team. They were polite and very trustworthy. The work went without a hitch and the areas of the house that were used were tidied each evening after they had finished work. I am so pleased with the end result. An excellent job! Thank you so much. Best Wishes
Nanette Lambert

Dear Tyrone, Simon and Alan, Just a note to say thank you to you and all your staff for the way in which the new bedroom extension and en-suite has been completed. Your staff were always punctual, polite and extremely helpful throughout the loft project, especially when dealing with our neurotic whippit Lucy! We are both delighted with the final outcome and very pleased that we chose your company to carry out the work. We certainly would have no hesitation in recommending your company to others. With the very best wishes for your continued success.