Customer Reviews

Loft Conversion Company Reviews

C & A Johnson have been designing and constructing loft conversions and extensions in Bristol and the surrounding areas for over 55 years.

During this time we have built our reputation on the service we provide and the quality of works we produce.

Should you select C & A Johnson to carry out your project you can rest assured that you will receive a professional and personal service from initial consultation through to completion of any loft conversion or extension project.

On this page you will find customer feedback we have received over recent months upon completion of their projects.

If you are looking for a Bristol based loft conversion specialist that provide a complete in house service, where everything from provisional design development right through to completion is provided as a tailored service, please get in touch to arrange your free consultation and survey.

Martin and Linda Baker

C&A Johnson were appointed for our loft conversion project after a very close tendering exercise in which they price matched the lowest quote we had received. We decided to go with them as we were impressed by their approach set out by Simon which inspired confidence that our needs and requests would be accommodated. We have not been disappointed as the standard of service throughout from design and specification through building work to finished details along with project management and administration have been of a very high level.

The initial design drawings prepared by Simon and Charlotte allowed us to engage fully with what was planned and we were thus able to agree modifications to the design to take account of our requests. We felt well informed throughout the process with Charlotte providing prompt responses to e-mails and referring matters to Tyrone as necessary who always made time to visit and talk through any concerns. We were well advised in respect of additional items we chose so there were no hidden costs and even when the position of two roof windows was not originally as we had anticipated we were able to agree a plan to move these so that the final outcome worked for us.

We were very impressed throughout with the on-site teams from the initial roofing team to the interior fit out team led by Martin and Dennis, and were very happy with the courteous and respectful approach to work that they all adopted. Martin and Dennis clearly take great pride in their work and we were delighted with the attention to detail in finishing off features, notably enlarging the landing area and building a wardrobe that Martin undertook to accommodate our wishes. The tiling work carried out by Paul was also excellent.

All work was undertaken by in-house teams managed ably by Tyrone (particularly when challenges of illness etc might have caused problems) with only the electrical work sub-contracted. Russell the electrician ably worked out a wiring plan that minimised inconvenience and was happy to discuss any concerns, working efficiently as a key part of the overall team.

The resulting loft has exceeded our expectations, making excellent use of the available space (including allowing sufficient eaves storage space to be really useful) and feels both light and spacious. Our daughter (whose room the bedroom will be) is delighted and the new shower room that leads off the landing rather than en-suite is a positive asset that all of the household are able to make use of and enjoy.

Overall, we would have no hesitation in recommending C&A Johnson for any loft project where a personal service and attention to detail is important and we hope to be able to use them again in the future for other building work that we are planning.

Phil Donoghue Coombe Dingle, Bristol

First heard of the company via a family member who’s neighbour was having a loft conversion done at the time. Based on the positive feedback I approached C&A Johnson.
From start to finish the whole journey was seamless.

Everything was explained broken down into blocks and payment was broken into around 6 parts each payment was only requested upon acceptance by ourselves. The team of tradesmen were professional, tidy and clearly knew their stuff.

All the boys were either under apprentices or had fully qualified while working with C&A Johnson. Even when we had an issue (which was nothing to do with the quality of the work), it was discussed and a solution found, which we were delighted with.

The project was completed on time and on budget.

I can’t recommend C&A Johnson highly enough. I will definitely be asking for their services again in a year or so as we have another project in the planning.

10 out of 10 from us.

David and Beth England

We were very impressed with the quality of work (both design and build) carried out by C&A Johnson.

You created an excellent space in our loft which has been a great addition to our house. Your team were professional and courteous throughout the build and we really noticed the benefit of your having employed (rather than contracted) staff.

Thanks again for a super job.

Kara and Alex Fitzhugh

We wanted to send (a rather belated) thank you to everyone for our loft conversion, we are delighted with the end result.

From the very start we were pleased with the service. The quote we received was very detailed with potential additional costs clearly indicated, with the result that there were no unexpected costs on the final bill. The design has given us a lot of additional space and looks sympathetic to the house from the outside too.

The team on the build were friendly, polite and hardworking, the latter particularly noted by near neighbours, indeed one has asked for your details to pass on to a family member as a result of watching the team work! The site was left tidy and safe, and any queries or issues were answered and dealt with quickly.

We would be happy to recommend your services to others.

Faye McCormack

I wanted to write to thank all of your team who worked on our conversion for the excellent job they did. Not only was (& is) the work is first class but they were all extremely considerate and conscientious workers. The work was finished in advance of schedule, which was remarkable. All in all we couldn’t rate your team highly enough.

Also, there is some additional work to another bathroom that Tyrone will be quoting for, so we will certainly be using C & A Johnson again and recommending you highly to anyone who asks. Indeed, we’ve had a number of positive comments about how good the new roof profile looks from various passers-by.

With thanks again

Rachel Chappel, Hanham

I know I said that we would send photos when we had finished the decorating the extension, and we never did! So we just wanted to say thank you for the Christmas card (and especially the wine!) Also to show you what a fabulous space we now have. It has made such a difference to our daily lives, and can now have people round without wondering where to put them all.

It is such a lovely place to spend time, and we have all to thank you for that! I also wanted you to see the bench that my brother made for us out of the original oak window lintels that you took out during the build. (It’s the one next to the Christmas tree in the photo)

Thank you again for all your hard work and dedication. There were times (Mainly when the snow came in and the pipes froze!), that we thought we would never get there. But we are so happy with how it all turned out.

We hope you all have a lovely Christmas and get time to relax with your families. If you’re ever in the area and are in need of a cuppa, pop in!

Kris and Gill Self, Horfield

Just a short note to say how happy we were with the loft conversion you did for us last August (We’ve finally finished decorating it!)

Right from the start, we felt comfortable with your professional, friendly and courteous approach. It was important to us that the firm we selected knew the current building legislation well, and could propose ideas that gave us the absolute maximum space, in a style we liked, within permitted regs. The layout you proposed has given us a fantastic space, and we’re very happy with the way that it looks sympathetic (we think) to the style of the house, all for a completive cost.

The interior too, is finished to a high standard, and is a credit to the on-site team. The guys on-site were friendly, always happy to show us what was going on, and left the site tidy and safe. When we had queries or issues, they were always dealt with swiftly. And tasks were scheduled (as far as possible) to minimise disruption (like breaking through the ceiling while we were away.)

Our additions / minor changes through the build were accommodated without fuss, and you finished on time (8 weeks, like you said at the start) without any surprise costs.

We’d happily recommend C&A Johnson to anybody considering a loft conversion, and have already done so to several of our friends in the area.

Once again, many thanks, and all the best.

Ben Hammond, Staple Hill

C & A Johnson were professional from the very start of our loft conversion project, with Simon, Tyrone and the whole team a pleasure to work with during both the planning and build phases.

We were provided with a set of comprehensive designs ahead of work starting, which really helped bring the project to life and all Council and building regulation discussions were handled on our behalf.

We were able to start the build earlier than expected which allowed us to take advantage of the summer weather and everything was completed on time. Materials used were of good quality all round and we were consulted at all stages of the project, including positioning of internal features and selection of fixtures and fittings.

We are very pleased with our completed loft conversion and it’s given us a huge amount of additional space to enjoy. Would definitely recommend C & A Johnson and will use them for future projects if the need arises.

Lee and Abigail Hill – Downend, Bristol

We would like to thank you and all your members of staff who worked on our Loft conversion from start to finish.

Together you created 2 fantastic bedrooms for our boys and a great play area for them to relax and enjoy. We were impressed by your professional manner from the start. Your help and advice when drawing up the plans helped maximised the space for the 2 rooms. Tyrone managed the project well and Dennis organised his team well and finished within the estimated time, even with the extra jobs we asked you to do! Every day before they left they cleaned and vacuumed up behind themselves leaving no dust or debris for my children to find.

The team were always helpful and flexible in approach, and all work was to a high standard. We would not hesitate to recommend C and A Johnson to other customers.

Nicky and Shayne Hingston

I am writing to you to say how much we love our new loft conversion that C & A Johnson carried out for us.

We have been extremely pleased with the whole experience of dealing with your company from start to finish. From the initial consultation right through to completion of the job you have kept us well informed at every stage along the way. Please can you say a big thank you to both teams that worked on the project, they were all helpful, courteous and made their best efforts to keep mess and disturbance to a minimum throughout the whole project, and even befriended Lola, our dog, so that when left in the house alone while the work was being carried out I knew she would be safe! When a couple of issues arose, as is often the case on big projects, your guys dealt with them quickly and efficiently and therefore the issues didn’t become problems that affected us. We would thoroughly recommend C & A Johnson to anyone as a professional company to deal with and we are delighted with the end results.

Shirley and Ellis – Backwell

The service provided by all those involved has been excellent and we would ask that you pass on our thanks to all the individuals concerned. We have already recommended you to various friends and will no doubt be in touch should we decide on a new project.

Nick and Sharon – Soundwell

We really appreciated your project management skills – advising us on our options, helping us to make decisions, being clear about what to expect at each stage, and being able to answer our questions. We’ve also found your staff to be efficient, skilful and flexible, which has been much appreciated and made the whole process far less stressful than it might have been.

Darren and Kay – Staple Hill

We would like to say a big thank you to you and your team who worked on our loft conversion from start to finish. We were impressed from the drawing stage right through to the completion, being amazed how you created the three bedrooms, walk-in wardrobe, bathroom and playroom.

Mr and Mrs Felix – St Andrews

We would like to thank Simon, Tyrone and the other team members of C & A Johnson for doing such a great job of our new loft conversion. We wanted to find the right company for the Job since we were anxious not to damage the fabric or character of our old (~1890) Victorian house.

We chose C&A Johnson because at the outset, they gave very careful consideration to what we wanted and gave us much helpful feedback, guidance and advice. Simon, who visited us initially, was closely involved with the project through to completion and was often on site.

The 3 month project went without any hitches. The workmen were polite and friendly as well as being very competent and well managed. The children enjoyed meeting them in the morning and we enjoyed seeing how the work was progressing from day to day.

Simon was always on hand to help cost and arrange minor changes to the initial plan (inevitably there were a few.)

Our special thanks to Gary and Paul – the team leaders whom we met on a daily basis. The project finished on time and on budget just as promised. We are delighted with our new loft and would have no hesitation recommending C&A Johnson to others.

Derek and Lindsay – Cliftonwood/Hotwells

Just a quick note to thank you for our loft conversion.

We are delighted with the final product and particularly like the view from the front Velux windows looking back over the skyline of Bristol and the spacious en-suite bathroom constructed in the new dormer on the back.

Many people have commented how well the dormer fits in with the property – praise indeed given that we are in a conservation area! At the beginning of the job, you skilfully steered the plans through the vagaries of the planning system.

We were very pleased with both the quality of the build as the work progressed and your overall professional approach – with the job being completed on time, and any issues that arose being explained to us and dealt with quickly and efficiently. You were also considerate of the fact that we were living in the house while the work was going on. You were all nice people to have around.

Thanks again for everything

Cathy Fletcher – Staple Hill

The team work in challenging weather and never complained, they are polite and very respectful, always on time and always ensured the house was left clean and safe for when my children arrived home.

Nicky and Shayne – Hanham

We have been extremely pleased with the whole experience of dealing with your company from start to finish. From the initial consultation right through to completion of the job, you have kept us well informed at every stage along the way.

Nick and Judy

C&A Johnson carried out a loft conversion for us and we were very impressed with the service provided throughout. Firstly the design process; our loft space was limited due to the pitch height of the roof but the final design was creative and we were very pleased with the finished product, both internally and the external appearance. The work was completed within the time estimated and all who came on site were polite and helpful.

Dave England

We were very impressed with the quality of work (both design and build) carried out by C&A Johnson. You created an excellent space in our loft which has been a great addition to our house. Your team were professional and courteous throughout the build and we really noticed the benefit of your having employed (rather than contracted) staff. Thanks again for a super job.

John and Justine, Hanham

Your staff were always punctual, polite and extremely helpful throughout the loft project, especially when dealing with our neurotic whippit Lucy! We are both delighted with the final outcome and very pleased that we chose your company to carry out the work. We certainly would have no hesitation in recommending your company to others.

Jane and Paul Evans, Sandyleaze

It seems like a long time to wait to write and say thank you but better later than never. Paul and I just wanted to say thank you and how pleased we are with our new loft conversion. It is every bit as spacious as we hoped it would be, and our son Tom is thrilled to bits with his new room (and so he should be, he now has the best room in the house).

It was back in March the scaffolding first went up and Gary and his team arrived to begin work. Now the build has been completed please do pass on our thanks to everyone that has been involved in the project. Not just for the quality of work they did, but the professional and friendly manner in which they conducted themselves while in our home. They were all very polite and friendly and easy to have around, and when building issues did arise they were dealt with quickly and appropriately.

We have had many comments from neighbours during the course of the build not just about the extension itself and how good it looked, but the manner in which the various teams conducted themselves whilst on site. One neighbour was very impressed with the almost military like punctuality of Gary and his team, always arriving early, waiting outside ready to start on time. Another commented on the fact that one day when she couldn’t park outside her house and was struggling with the children and unpacking the shopping one of the young lads (she didn’t know his name) offered to move the van for her so she could park nearer and also offered to help carry her shopping in. They are a credit to themselves and the company.

The downside of having a fantastic new loft conversion of course is that the rest of the house now looks shabby in comparison! Paul and I have a long decorating job ahead of us ensuring the rest of the house lives up to the new bit!

Thanks again

Alex and Jackie Garbutt

We just wanted to say a huge thank you for your excellent work on our loft conversion. Your whole team was very professional and we are very happy with the result. It was a tricky project at times and you worked tirelessly to achieve a great outcome.

I would like to make particular reference to Olly – he was involved for almost the entire project and was brilliant throughout. Olly has outstanding workmanship, is engaging to speak to and went out of his way a number of times to support our requests – he is a fantastic ambassador for your company.

Apologies for the delay in writing this, we just had a little baby boy at Christmas and he has been keeping us very busy!

Peter Phelps – Hanham

I work as a construction and energy efficiency professional and hence was probably a particularly demanding client, and was also sometimes asking for unusual things, but Simon’s approach was always highly professional and patient, despite my endless questions. The quotes were very detailed with all the options clearly laid out, and all backed up with plenty of sensible advice.

The guys on site were very friendly, pleasant and trustworthy people – important when they are effectively living in your house for a few weeks. They showed an excellent attention to detail and a high quality finish to their work. They didn’t come up with any hidden ‘extras’ or nasty surprises that hadn’t been discussed, and were always open and honest about timescales, both a real rarity in the building trade. Overall we were more than happy with the outcome and very glad we used C&A Johnson as we felt we could really trust them, and would happily recommend them to anyone looking to go through the same process. But make sure you buy yourself some bulk supply teabags to prepare!

Paul Whitcliffe

Everything 1st class

Before the project

I have friends who are builders, plumbers, electricians, plasterers, etc., so when I decided on a loft conversion I could have employed my friends, however not wanting to organise so many people, I turned to the Internet and researched several companies, I narrowed it down to a shortlist of 8 local firms from whom I received quotes, I choose CA Johnson their quote was not the most expensive but equally they were not the cheapest, I choice them as;

They are a family business.

They operate from an office that you are always able to contact.

You will deal primarily with a family member right from the outset.

They are very experienced in all aspects of loft conversions having set up in the 60’s meaning, they are long established and have withstood the test of time.

During the project

They are very professional, they arrive when they say they will, they do what they say they are going to do. They have a team of workers who are manner able, diligent, and were very trustworthy throughout the duration of my three-month project they had pretty much free access to the whole house as my doors do not have locks on them.

With regards to their workmanship, they employ good working practices, their standard of work is exemplary, they do not cut corners, such is their confidence in their own work that they send invoices in arrears and they do not ask for a deposit or any money up front and will mainly invoice for work already completed.

If you are looking for something cheap and cheerful these guys are not for you. However, if you are looking for a firm that charges a fair rate for a quality service and excellent finish then these guys are for you.

After the project

A few weeks after the project had ended I had issues with a couple of things, within 2 days they had sent a workman round and the issues resolved.

Many thanks to the team at C&A Johnson for a job very well done.

Joe – Bishopston

Having plenty of space within the roof area we are very pleased with the final loft conversion installation which included a combined double Velux window arrangement. We have a number of positive comments on the new stairway matching the original design.

James & Zoe Prescott

Now we have settled into our new loft conversion I thought I would provide you with a reference for your files.

We were very happy with the work for the following reasons;

  • Reliable and consistent team – felt happy leaving them when we were at work
  • Stuck to their timescales and put in extra work at the weekend if they needed to make up time
  • Quick to respond to any questions or minor changes we wanted to make
  • Good project management – they were always ready for the next stage with no delays
  • Tidy workers – always cleared up at the end of the day and kept mess inside the house to a minimum
  • Helpful advice in the planning stages as to what design would work and maximise the space.

Mr and Mrs Jones, Bromley Heath

C & A Johnson undertook the loft conversion for us in 2017.

From first instruction to completion our experience was excellent.

During the design stage Simon explained everything clearly and advised on the best options for the space. During the build all of the team were professional and took great care to minimise the disruption and also to provide a high quality finish.

This was supplemented by project management from Tyrone who provided regular site walk arounds, therefore allowing us to make key decisions on fittings etc in an informed way as we could see the build progressing. Overall we are very happy with the final outcome and would not hesitate in recommending C & A Johnson.

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